How It Works

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Understand Zenix’s smooth operation in just a few quick steps.

Three straightforward steps to your own tailored AI support chatbot.

Launch your AI-powered support bot with three simple steps.

1

Match training data

Submit a URL, upload files, or paste raw text for A1JGPT to analyze instantly.

2

Deploy on your site

Connect your chatbot to every site you run, including your main site, support hub, and more.

3

Discover and enhance

Fuel chatbot growth by reviewing real chats and refining responses over time.

Increase value from your favorite tools.

Upgrade your chatbot with new features and automations.

Do you need another integration feature?

We are very open to receiving constructive input and ideas from anyone, as steps to improve our services

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Frequently asked questions

Discover our help desk FAQs to learn how we efficiently address your technical issues, ensuring you receive the support needed to stay productive and focused.

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How can I contact the help desk?

You can contact the help desk via phone, email, or through our online support portal, available 24/7 for your convenience.

What types of issues can the help desk assist with?

Our help desk can assist with a wide range of technical issues including software troubleshooting, hardware problems, network connectivity, account access, and general IT support.

Can the help desk assist remotely?

Yes, our help desk can provide remote assistance using secure remote access tools to troubleshoot and resolve issues directly on your device.

What are the help desk's hours of operation?

The help desk operates 24/7 to ensure you receive timely support whenever you need it, including weekends and holidays.

Is there a way to check the status of my support request?

Yes, you can check the status of your support request through our online support portal or by contacting the help desk directly for updates.